Support
If something is wrong, or you are not sure how to do something, write to us at support@flockm.com. A person reads every message. We aim to reply within a few working days.
Report a post or a reply
On a post, tap the ⋯ button and choose Report. On someone else's reply, press and hold the reply, then choose Report.
You pick a reason, and can add a note. Content that is reported by enough people is hidden automatically while we look at it.
Block someone
Open your direct message with them, tap the ⋯ button, and choose Block. They can no longer message you. The same row unblocks them if you change your mind.
Blocking stops direct contact. It does not remove their posts from shared topics — use Report for content that should not be there.
Delete your account
Go to Profile → Account settings → Delete account.
Your profile and photos go. Your posts and replies stay, with your name removed, so that other people's conversations do not fall apart around them. This is explained in full in the Privacy Policy.
Forgotten password
Tap Forgot password? on the sign-in screen. We email you a six-digit code that is valid for ten minutes.
If the email does not arrive, check the address you signed up with — you can also write to us and we will help.
Change your email or password
Both are under Profile → Account settings. Changing your password signs you out everywhere else.
Something else
Write to support@flockm.com. Tell us what you were doing and what happened, and it will reach a person who can look into it.